Privacy Policy

Welcome to Alhansat Solutions Private Limited (“We,” “Us,” “Our”). This Privacy Policy outlines the information We collect, how We use it, and the measures We take to protect your data. By using Our platform, you agree to the terms and conditions described in this policy.

1. Collection of Information

1.1 Personal Data: We may collect information from you when you use our services, which may include but is not limited to your name, address, mobile number, email address, and transaction-related information.

1.2 URLs: When you visit our website/application, we may automatically collect certain information, such as your IP address, to understand and improve user demographics, interests, and behavior.

1.3 Payment Information: If you engage in transactions with us, we collect additional information like billing address, credit/debit card details, and payment instrument information.

2. Use of Information

2.1 We use your personal information to deliver our products, resolve disputes, enhance your experience, and protect against fraud and other criminal activities. We may also use your information for marketing purposes, with the option for you to opt-out.

2.2 To improve our products and services, we collect and analyze demographic and user activity data. We may use your IP address for server diagnostics and to gather demographic information.

3. Consent

3.1 By providing us with personal information for a transaction, you consent to its use for the intended purpose.

3.2 If we require your personal information for a secondary reason, we will specify the purpose and give you the option to refrain from sharing such information.

3.3 You have the right to withdraw your consent for us to contact you, or for continued data collection, at any time. Contact us at [insert contact details] for withdrawal of consent.

4. Disclosure of Personal Information

4.1 We may share your personal information with our corporate entities and affiliates to prevent identity theft, fraud, and abuse, and to facilitate joint or co-branded services.

4.2 We may disclose personal information when required by law or in good faith belief to respond to legal processes, enforce our policies, or protect the rights, property, or safety of users and the public.

5. Third-Party Services

5.1 We engage third-party service providers to enhance our services. They will collect, use, and disclose your information as necessary for service provision.

5.2 Certain third-party providers may have privacy policies different from ours. When you leave our website/application or are redirected to a third-party site, their privacy policies will apply.

6. Security

6.1 We take reasonable steps to secure your personal information to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction.

6.2 Payment instrument information is encrypted and stored with industry-standard security measures.

7. Changes to this Privacy Policy

7.1 We reserve the right to modify this policy at any time. Changes and clarifications will take effect immediately upon posting. Material changes will be notified.

7.2 In case of acquisition or merger, your information may be transferred to new owners.

Contact Information

For inquiries, complaints, or any information you require, please contact our Privacy Compliance Officer through our contact page.