SHIPPING POLICY
Welcome to Alhansat Solutions Private Limited. Thank you for choosing us for your payment processing needs.
Delivery of Services
As a premier provider of payment solutions, Neo Banking tools, and Payment Links, we ensure that our services are delivered to you electronically in the most efficient and secure manner possible.
- Upon successful purchase or subscription, you will receive confirmation via email along with the necessary details to access your new service.
- Any physical items, such as POS systems or payment processing hardware, will be shipped according to the following terms.
Physical Goods
- Order Processing: Orders are processed within 1-2 business days. You will receive a notification when your order has been sent to our warehouse for shipping.
- Shipping Methods: We offer standard and expedited shipping options. Shipping charges for your order will be calculated and displayed at checkout.
- Delivery Estimates: Standard shipping typically takes 3-5 business days, while expedited shipping options can deliver your items in 1-3 business days, depending on your location.
- International Shipping: Currently, we ship to select international destinations. Shipping rates and fees may vary depending on the delivery address for your order.
- Shipment Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
- Customs, Duties, and Taxes: For international shipments, Alhansat Solutions Private Limited is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Vendor Payments and Payouts
- Vendor Payments: We process payments to vendors as per the terms agreed upon in our service agreement. Transactions are settled swiftly to ensure business operations are not interrupted.
- Payouts: Our payout feature is designed to transfer funds to the appropriate parties efficiently. We aim to complete these transactions within minutes, keeping your business running smoothly.
Contact Us
For any questions regarding our Shipping Policy, please get in touch with us through our Contact page.
Alhansat Solutions Private Limited may update this Shipping Policy from time to time. We encourage you to review this policy periodically for any changes.